What if I don’t have my prescription?

We can contact your eye care provider on your behalf and obtain a copy. This may take 1-2 business days. Please fill out our release form 

What if I’ve never worn contact lens before?

Give us a call! Contact lenses can provide visual freedom and we can help walk you through the process on getting started.

Are my glasses prescription and contact lens prescription the same?

Not always! Drop us a note and let us guide you before placing your order.

How do I get free shipping?

Spend $150 or more and receive free shipping Canada wide!

How long will my order take?

Please allow 1-2 business days for processing and 3-6 business days for shipping.One of our eyewear experts will notify you if there are any delays.

Do I need a prescription to place an order?

Yes, all orders require a valid prescription. Don’t have one? Call us and we can help get yours set up.

What is your return policy?

You can return any unopened/unexpired boxes of contact lenses & receive a credit on your account to reorder.

What forms of payment do you accept?

We accept Visa, MasterCard and PayPal!

I’m not happy with my current contact lens brand. What can I do?

Drop us a note! We are here to help you find a contact lens brand that works for your eyes and lifestyle! Let our 20 years of contact lens experience guide you.

I’m not sure what contact lens solution I should use. What can I do?

Drop us a note! We would be happy to help you find a contact lens solution that works for your eyes! Let our 20 years contact lens experience guide you.